Privacy Policy

A man wearing protective goggles and an orange cap operating a DeWalt chop saw in a workshop.

1. Introduction

Pienaar Projects ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.pienaarprojects.ca) and use our Renovation Price Estimator tool.

We operate in British Columbia, Canada and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

2. Information We Collect

When you use our Renovation Price Estimator, we may collect the following personal information:

•  Full name

•  Email address

•  Phone number

•  Postal code

•  Project details (type, scope, size, finish level, and timeline)

We collect this information only when you voluntarily submit it through our estimator form.

3. How We Use Your Information

We use the information we collect for the following purposes:

•  To provide you with a personalized renovation cost estimate

•  To send you a copy of your estimate by email

•  To follow up with relevant information about our renovation services

•  To contact you regarding your project inquiry

•  To improve our website and estimator tool

We will not use your information for any purpose other than those listed above without your explicit consent.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and communicating with you, including:

•  Formspree — for form submission processing and storage

•  Google (Sheets & Gmail) — for lead management and email communications

•  Make.com — for automated email delivery

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like your information removed from our records, please contact us and we will delete it within 30 days.

6. Your Rights

Under PIPEDA and BC PIPA, you have the right to:

•  Access the personal information we hold about you

•  Request corrections to inaccurate or incomplete information

•  Withdraw your consent to our use of your information at any time

•  Request deletion of your personal information

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. These do not collect personally identifiable information on their own. You can control cookie settings through your browser preferences.

8. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Pienaar Projects

Email: pienaarprojects@gmail.com

Website: www.pienaarprojects.ca

British Columbia, Canada

This Privacy Policy was prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).